Privacy Policy

This Privacy Policy explains how VIVIRON Ltd (Company No. 16534437), trading as VV Design ("we", "us", or "our"), collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

VIVIRON Ltd is a company registered in England and Wales with registered office at 71-75 Shelton Street, London WC2H 9JQ.

Depending on the services provided, we may act as:

Data Controller — when we determine how and why personal data is processed.
Data Processor — when we process personal data on behalf of a client.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Name and contact details (email address, phone number)
Business information
Billing and payment information
Technical data (IP address, browser type, device type)
Usage data (website interaction data)
Communication records
Account login details (where applicable)
Data provided through AI systems or integrations

3. How We Collect Data

We collect personal data through:

Contact forms and website submissions
Email or direct communications
Service agreements and onboarding
Analytics tools
Cookies and similar technologies
Third-party integrations (where authorised)

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Performance of a contract
Legitimate interests (business operations and service improvement)
Legal obligations
Consent (where required)

5. How We Use Personal Data

We use personal data to:

Provide and manage our services
Communicate with clients
Process payments
Improve our website and services
Ensure platform security
Comply with legal obligations

6. AI Systems and Automation

Where AI agents or automation systems are implemented, these may process data based on configurations and materials supplied by the Client.

AI outputs are generated automatically and may be probabilistic. Clients remain responsible for reviewing and supervising AI-generated outputs.

7. Third-Party Processors

We may use third-party service providers including but not limited to:

Hosting providers (e.g., VPS and cloud infrastructure providers)
Payment processors (e.g., Stripe or similar)
Analytics platforms
Email service providers
Cloud providers
App store platforms

These providers process data under their own privacy policies. We select providers that implement appropriate security measures.

8. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Secure hosting environments
Access controls
Encryption where applicable
Firewall protection
Role-based permissions

11. Data Subject Rights

Under UK GDPR, individuals have the right to:

Access their personal data
Request correction of inaccurate data
Request erasure (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent (where applicable)

Requests may be made by contacting us using the details below.

12. Cookies

Our website may use cookies and similar technologies for analytics and functionality. A separate Cookie Policy may provide further details.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.

14. Contact Us

For privacy-related enquiries, please contact:

Email: [Insert Contact Email] Company: VIVIRON Ltd Address: 71-75 Shelton Street, London WC2H 9JQ

15. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any updates.